Shipping policy
DELIVERY INFORMATION
DELIVERY TIMES
The delivery time-frames below are estimates only. Delivery may be delayed over the standard delivery estimates at times, due to circumstances beyond our control. We shall not be liable for any loss or damage incurred due to failure of the order (or any part of it) to be delivered promptly or at all.
Standard Mail Service:
- Major Cities & Metro Areas: 4-7 business days
- WA Country & NT: 8-10+ business days
Within Queensland:
- Metro Areas: 1-3 business days
- Country: 3-5 business days
Outside Queensland:
- Metro Areas: 3-7 business days
- Country: 7-10 business days
Express Postage:
- Within the Express Post Network: Next business day
- Outside the Express Post Network: 1–3 business days
**Please note that we ship from a non-metropolitan area, and delivery timeframes are subject to Australia Post policies and conditions. While we dispatch orders as quickly as possible, we do not guarantee next business day delivery.
Damage to Goods during Transit
To safeguard your purchases, we provide transit insurance for all our products at a nominal fee. If you decline this option, please note that any damage incurred during transportation will be your responsibility.