Welcome to The Caravan Shop!

Christmas closure dates - 15th December to 15th January

The Caravan Shop - Spare Parts & Accessories!

Christmas closure dates - 13th December to 13th January.

FAQ

Privacy Policy & Social Media Policy

This privacy policy governs how The Caravan Shop (“we,” “us,” or “our”) collects, uses, maintains, and discloses information from users (“you” or “user”) of our website (“Site”). It applies to all users and all products and services offered by The Caravan Shop.


What Information Do We Collect?

We may collect personal identification information from users in various ways, including when you:

  • Visit our Site

  • Register on the Site

  • Complete forms or subscribe to our newsletter

  • Use other services or features on the Site, including during checkout

This information may include your:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment details (processed securely)

You may visit our Site anonymously, and we only collect personal data you voluntarily provide. Refusing to provide this information may limit your ability to use certain Site features.


Web Browser Cookies

Our Site uses cookies to enhance functionality and your experience. For full details, please see our Cookie Policy below.


How We Use Collected Information

We collect and use your personal information to:

  • Improve customer service by responding to requests more effectively

  • Enhance our Site based on feedback and data

  • Process transactions and fulfill orders (we do not share this information beyond what is necessary to complete your order)

  • Send periodic emails related to your orders, inquiries, or marketing (if you opt-in)

You can unsubscribe from marketing emails anytime using the instructions in those emails or by contacting us.


Remarketing

We use Google AdWords remarketing to advertise to past visitors on third-party websites. This helps remind you of our products or services you viewed but didn’t purchase. Google and other vendors use cookies to deliver relevant ads based on your previous visits. Data collected is used in accordance with our privacy policy and Google’s.

Manage your ad preferences on the Google Ad Preferences page

 

Based on 95 reviews
87%
(83)
4%
(4)
5%
(5)
1%
(1)
2%
(2)
GREAT PRODUCTED AND WORKS WELL

GREAT PRODUCTED AND WORKS WELL , GREAT SERVICE

1000mm x 800mm (NOT AVAILABLE UNTIL FEBRUARY 2026)
Very helpful

I was nervous about purchasing the wrong size frame but was well guided.

1000mm x 800mm
Very good exactly as

Very good exactly as ordered

It does the job

It does the job , however some of it frayedquite a lot

Caravan shop the rescue

Once again The Caravan shop team has come to the rescue and supplied the perfect fit skylight after our old one cracked. Thanks Sharon for taking care of us.

Thank you Lou 😊

D
SWIFT HOT WATER SYSTEM THERMOSTAT (NEW STYLE)
David W.
One of the four thermostats was faulty

One of the four thermostats was faulty, thrown in to the package randomly, not the correct part, failed to work and had no spring attached as isrequired for it to function if it did work. You had me on totally, bad service

Hi David,
If only you had reached out at the time, I would have been more than happy to help. The fourth node is always packaged separately, as that’s how they are supplied to us.

Kind regards,
Sharon

Easy to fit and makes a big difference to keeping the dust out

Easy to fit and makes a big difference to keeping the dust out, compared to my old seal!

Much better design than original

Much better design than original retainers

Doesn’t meet the jambs on the latch side needs to be 5mm wider

Doesn’t meet the jambs on the latch side needs to be 5mm wider.

Thank you for your feedback on our Door Brush Seal / Schlegel Kit. We apologize that it did not meet your expectations. The schlegel door seal measures 16mm in width and suits all Camec Odyessy Doors.

Fast delivery

Fast delivery. Sharp price.

1100 X 450mm Classic Window
Excellent service and support and prices

Excellent service and support and prices.

So far so good

So far so good, thanks.

Hi can you please check your inbox from [****]

Hi can you please check your inbox from [****].com for a complaint

450mm (suits the 450mm high window) No fastenings included – reuse existing hardware
All

All good!

500mm x 450mm Window Blade Only - suit Ranger and Cheng Bang Windows
All

All good!

Did what it was made

Did what it was made for

Type A Gearbox
Great service from Sharon

Great service from Sharon. Will be shopping here again.

Quick service and delivery

Quick service and delivery, thanks

Quick service and delivery

Quick service and delivery, thanks

Replaced the original Jayco runners which were broken

Replaced the original Jayco runners which were broken. Do note however that the Jayco retainers move horizontally to alleviate tightness when using the drawer.
These retainers do not move at all so it is imperative to mark exactly where the existing guides/retainers are to ensure accurate fit of the replacement retainers.

1100 X 450mm Classic Window
Perfect git

Very good

Good product great service fast

Good product great service fast delivery

Got my fridge going

Got my fridge going again